Privacy Policy

1. Introduction

Professional Financial Audits ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our financial audit services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, phone number, email address, business address)
• Business information (company name, industry, size of business)
• Financial information required for audit services
• Communication preferences and service requests

Technical Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Operating system information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing financial audit services and consultations
• Communicating about our services and responding to inquiries
• Processing service requests and scheduling appointments
• Improving our website and service offerings
• Complying with legal and regulatory requirements
• Protecting against fraud and unauthorized access

4. Information Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services
• Legal Requirements: When required by law, regulation, or court order
• Professional Standards: With regulatory bodies as required by professional auditing standards
• Business Protection: To protect our rights, property, or safety, or that of our clients

All third parties are contractually obligated to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on privacy and security practices
• Secure document handling and storage procedures

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage and improve services
• Preference Cookies: To remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your information (subject to legal requirements)
• File a complaint with the Privacy Commissioner of Canada

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide the requested audit services
• Comply with professional and legal obligations
• Resolve any disputes or legal proceedings

Audit files are typically retained for a minimum of 7 years in accordance with professional standards, or longer as required by law.

9. International Transfers

Your personal information is primarily processed and stored within Canada. If information is transferred outside Canada, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.

10. Children's Privacy

Our services are designed for businesses and individuals over 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.